Shipping & Delivery
Shipping & Delivery
We offer worldwide shipping by DHL and EMS.
Shipping times can vary, but we will always work hard to get your parcel to you as soon as possible.
With DHL, items are shipped on a DDP (delivery duty paid) basis and all charges you will need to pay are shown below.
Customers who would like to pay on delivery, please choose EMS. *Please note that customs & import duties are not included.
Customs & import duties 8,000yen
Handling fee Free
Shipping to the United States only
※EMS service to the Unites States resumes on 2021/06/01(Tue).
※The following shipping charges will be applied according to the EMS special additional charge only when the shipping address is the United States.
Customs & Import Duties
Depending on the value of your order may or may not be charged customs or import duties. Unfortunately, these charges are out of our hands, and vary widely from country to country, so we are unable to predict what your particular charges may be. For more accurate information, we would suggest getting in touch with your local customs office so you are not surprised if there are any unexpected shipping charges at your end.
We suggest to choose DHL if you are not sure the cost for customs & import duties. Customers who choose DHL will be charged 8,000yen for customs & import duties and total cost will be displayed at checkout.
To customers choosing DHL
Please be sure to enter the receivable place at delivery.
If you would like to know the specific delivery inquires, please check the transportation status with the tracking number described in the shipping completion mail.
If you do not receive your package, please contact your local DHL service center directly.
For customers who select PayPal as payment method, the shipping address for your order must match the shipping address on the transaction details page in your PayPal account.
Due to protection against fraud usage and shipping risk issues, we do not accept any shipping address of forwarding service companies.
Please note that the shipping address of your order must be where you can receive the shipment directly.
We may contact you via our customer service team under the circumstance when the shipping address of your order possibly matches the address of a forwarding service company.